Online Reputation Management (ORM)

Shaping what people see about your brand in Google and AI: positive search results, reviews, and lawful removal of false content.

What's included

✓Branded search results audit
✓Content strategy for branded queries
✓Review management
✓GDPR requests (right to be forgotten)
✓Mention monitoring

What is ORM

Online Reputation Management means managing what people see when they search for your company or for you personally: on Google, on review sites, and in AI answers.

How we work

Search results audit for branded queries across countries and languages.
Owned assets: your website, profiles, and publications that honestly tell your company's story and take the top spots in branded search.
Reviews: a process for collecting genuine reviews and professional responses to negative ones.
Lawful removal mechanisms: GDPR requests (Right to be Forgotten), complaints about platform policy violations, defamation, or outdated information.
Monitoring of new mentions.

We don't create fake reviews or use black-hat methods. We use only transparent, lawful tools.

Updated: October 18, 2026

FAQ: Online Reputation Management (ORM)

Didn't find your answer? Drop us a line and we'll reply within one business day.

Can a negative article be removed from Google?

Sometimes, yes: if the content breaks the law, violates platform policies, or falls under GDPR. In other cases, we work to make accurate content dominate the search results.

What is the right to be forgotten (GDPR)?

A mechanism that lets EU residents ask search engines to remove outdated or irrelevant results about them. We prepare well-grounded requests and see them through.

Do you write fake reviews?

No. We set up a process for collecting genuine customer reviews and respond professionally to negative ones.

How long does ORM take?

The first changes in branded search results are usually visible within 1-3 months, but it depends on the authority of the sites hosting the negative content and how much of it there is.

Does reputation affect AI answers?

Yes. ChatGPT and Perplexity gather information from public sources, so work on branded search results and reviews also changes what AI says about your company.

Is reputation work confidential?

Yes. We run these projects under NDA and never publish details without the client's consent.

Let's talk Online Reputation Management (ORM) for your business

Leave your details and we'll put together a scope of work and a budget estimate.

Ready to rank on Google and show up in AI answers?

We'll run a quick audit of your website and show you where you're losing traffic and leads. Free, no strings attached.